DX Analytics Associate

DX helps companies build world-class engineering organizations by providing leaders with insights into developer experience and productivity. DX is bootstrapped, profitable, and consistently growing revenue more than 3x year over year. We’re headquartered in Salt Lake City with customers like Indeed, Etsy, Dropbox, Twilio, Pfizer, and Vanguard.

About the role

This role will be a key member of DX’s team as the first member of our Analytics team, sitting within Marketing. You’ll be responsible for delivering data-driven analyses to inform software engineering leaders and platform teams across various aspects of developer productivity and best-in-class engineering performance.

For example, you may produce reports covering benchmarking data from DX’s platform or dive into specific insights or trends customers are seeing. You’ll always be focused on addressing the questions of our target audiences, which include VP/C-level engineering leaders as well as Platform/Developer Productivity teams.

To address these questions, you will have the opportunity to collect and analyze a breadth of data types. This will include both primary and secondary research, creatively leveraging data from DX’s platform, and partnering with internal experts and with our customer community.

This role will require independent problem solving, action orientation, efficient execution, and a passion for delivering operational excellence in a growth setting. The ideal candidate has a passion for data analytics, storytelling, and foundation building with an eye towards building out infrastructure that will allow us to improve the processes through which we use this data on a regular basis. They should be a self-driven learner with an effective communication style and strong project management skills. Finally, as part of a quickly evolving team and company, this role provides a great growth opportunity with room to move upwards in our organization and help define our long-term trajectory.

Key responsibilities

• Lead and collaborate on various high-impact projects including
  • Specific analysis and benchmarking of key operational indicators, DX metrics, or insights customers are seeing
  • Broader thought-leadership across topics such as engineering performance, change management, organizational structure, and more
  • Custom advisory projects for customers
• Build deep relationships and work directly with various stakeholders internally at DX, with our customers, and with external experts
• Capture both qualitative and quantitative data across various primary and secondary research initiatives – including collection and analysis of DX data, interviews with industry leaders and subject matter experts, and design and analysis of proprietary surveys
• Oversee and support the optimization of data collection from DX and analysis process
• Help develop new forms of communication and distribution of content - including but not limited to supporting workshops, panels, forums, and webinars as well as other external facing events and publications
• Aid in marketing content creation for both internal and external audiences - including the opportunity to develop personal voice and platform through DX’s blog posts, videos, and speaking opportunities

What we value at DX

Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can’t control outcomes due to competitors, the economy, decision-makers, etc., but what we can control is doing our jobs at the highest level possible.

What makes a great fit

• You quietly outwork your peers, you are meticulous and obsessive about details and process
• You perform at a high level consistently, not in spurts
• Ability to quickly learn and communicate about technical topics and products
• Ability to take ownership, work under pressure, and meet deadlines on time
• Ability to challenge, recommend, and redirect teams, as well as manage customer expectations
• Excellent presentation, communication (oral & written), and relationship-building skills, across all levels of management
• Excellent people management skills, including the ability to influence, negotiate, and achieve results through others who are not direct reports

Bonus points if you…

• Have past experience working with a technical audience (Platform Engineering, VP Engineering, CTO, CIO)

Benefits

• Competitive salary and generous bonus structure
• Meaningful equity in a high-growth startup
• 401k with 4% match
• Unlimited PTO
• Fully covered medical insurance