Webinar Recording

Identifying Friction and Waste in Software Development

Listen to this conversation with John Cutler, Senior Director of Product Enablement at Toast and author of The Beautiful Mess, and Laura Tacho, CTO at DX, on the types of waste and friction in software development. This conversation covers everything from tooling drag to context switching, and Laura and John will answer the “what,” “so what,” and “now what?” of identifying and addressing wastes in your software development processes.

Watch this webinar to learn:

  • Common types of friction in software development
  • How to think about the causes and consequences of different types of waste
  • How to identify and address wastes within your organization

Watch the recording

Speakers

  • Laura Tacho

    Laura Tacho

    CTO, DX

  • John Cutler

    John Cutler

    Senior Director of Product Enablement, Toast

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