What is cycle time?

Brook Perry
Marketing
Software teams face constant pressure to deliver features quickly. Cycle time measures the period from when development begins until code reaches production. This metric provides a quantifiable view of delivery speed that many organizations track as a key performance indicator.
But does focusing on cycle time capture what truly matters in software development?
This article examines cycle time as a measurement of development speed. We analyze its benefits and limitations, and evaluate how effectively it reflects the complexities of modern DevOps practices and software production environments. By understanding cycle time reduction opportunities and its impact on customer satisfaction, development teams can gain valuable insights for process improvements that provide a competitive edge beyond simply tracking delivery times.
Cycle time definition
Cycle time tracks how long it takes to ship a feature through the entiresoftware development lifecycle—from when work begins to production deployment. It encompasses design, development, testing, and allintermediate steps of the release process. This critical metric has gained traction beyond software, with manufacturing operations and other industries using it to measure production efficiency and identify opportunities for improvement. Typical cycle time components include:
- Lead time (request to development selection)
- Development time (selection to deployment initiation)
- Pickup time (check-in to code review)
- Review time (code review duration)
- Deploy time (promotion to production)
By analyzing average cycle time and value-added time across these components, teams can target unnecessary steps and reduce cycle times while maintaining high-quality products.
When should you measure cycle time – or when shouldn’t you?
Organizations use cycle time to evaluate engineering teams. When cycle time stretches to weeks or months, reducing it improves workflow and eliminates waste.
Further cycle reductions may not add value for teams operating at relatively efficient cycle times. Breaking work into smaller pieces does not guarantee better customer satisfaction.
Additionally, cycle time as a primary metric creates problems, as it measures only one productivity aspect—delivery speed—and generates misleading incentives. When leaders fixate on delivery speed only, developers sacrifice product quality and increase technical debt. Specifically, comparing development teams without considering batch size produces inaccurate assessments.
While cycle time offers valuable insights in specific contexts, it should not stand alone as a success measure. Organizations should focus on comprehensive efforts to reduce process friction and remove bottlenecks, driving meaningful improvement across the entire process of developer productivity.
What delays cycle time?
Various factors can delay cycle time—including overload, cumbersome code reviews, tooling glitches, and technical debt—each adding friction that signals broader developer experience issues. Though imperfect as a standalone metric, addressing these cycle time bottlenecks can enable leaders to make targeted process improvements that enhance development speed and quality.
Here are a few specific examples of issues that can extend your cycle times:
Overload and context switching
Cycle time can suffer when teams are overloaded. When engineers juggle too many tasks simultaneously, they frequently switch contexts, interrupting their ability to enter a focusedflow state. Moreover, insufficient team capacity can delay the pickup of customer requests, extending development time and impacting overall operational efficiency.
Delays in code reviews
Prolongedcode reviews cause another typical delay. The review process becomes a bottleneck when pull requests are overly large, containing too many files, commits, or unclear descriptions. These delays slow down the deployment process and can signal deeper systemic issues in managing changes within the software development team.
Tooling and technical debt challenges
Tooling issues also significantly lengthen cycle time. Problems such as brittle CI/CD pipelines, flaky tests, and slow build times all add non-value-added activities to the process. Additionally, a lack of integrated project management tools, poor AI tool adoption, and out-of-date documentation can hinder progress.
Compounding these issues is technical debt—stemming from past shortcuts—which research suggests can waste as much as 23% of development time.
How to address long cycle times
Cycle time isn’t a perfect productivity measure, but increasing cycle times likely indicate significant issues in your software delivery. For engineering leaders already familiar with development workflows, here’s a targeted approach to diagnosing and resolving these bottlenecks.
Understand the issues
Conduct a detailed value stream mapping exercise to identify precisely where work stalls in your pipeline are. Analyze valuable metrics around PR size, review cycles, deployment frequency, and test failures. Supplement quantitative data with directed developer retrospectives and survey data focused explicitly on workflow impediments rather than standard process concerns.
Break work into smaller units
Move beyond basic agile principles to implement vertical slicing of features. Adopt anAgile development process emphasizing thin end-to-end functionality rather than component-based development. Consider trunk-based development and feature flagging to decouple deployment from production, reducing queue time and integration complexity.
Improve code review efficiency
Implement automated quality assurance processes to reduce the cognitive load on reviewers. Establish SLAs for the code review process and track compliance metrics. Consider pairing or mob programming for complex changes to distribute knowledge and reduce review time phases after submission, helping Agile teams achieve optimal performance with shorter lead times.
Eliminate infrastructure frictions
Invest in deployment automation, environment parity, and self-service capabilities that reduce dependencies on external teams and operating costs. Implement observability tooling that allows developers to confidently monitor their changes in production, encouraging smaller, more frequent deliveries with rapid feedback loops.
Can cycle time measure developer productivity?
After resolving major development process issues, teams often focus on cycle time as a productivity metric. This approach has significant limitations.
The limitations of cycle time
Once cycle time reaches a reasonable baseline, minor improvements yield minimal value. Creating artificially smaller work units may produce attractive trend lines but doesn’t necessarily increase end-user value.
Cycle time measures delivery duration but fails to capture volume or complexity. The software industry has tried various output measuresfrom lines of code to velocity points, but none effectively account for the varying labor costs between tasks.
How developer productivity improvements naturally reduce cycle time
Vercel, a front-end cloud platform with millions of users and 500+ employees, demonstrates the value of a more balanced approach.
Vercel’s CEO, Guillermo Rauch, says, “Engineering velocity is everything. Early-stage startups live or die based on product market fit. With scale-ups, you live or die by velocity.” By implementing DX to track metrics and developer sentiment, Vercel identified bottlenecks in its release process, ultimately improving its KPI, cycle time.
Their targeted improvements in CI tooling and release workflows reduced pull request cycle times by 43%—from 4.6 hours to 2.7 hours on average—while maintaining code quality and developer happiness. ‘
VP of Engineering Lindsey Simon explains, “Pinpointing friction in the release cycle led us to invest in Turborepo and Turbopack, which dramatically improved build times and boosted satisfaction.”
Beyond cycle time
Once deployment cycle times shrink to days or weeks, shift focus to these broader productivity drivers:
- Reducing technical debt
- Enhancing collaboration processes
- Improving development environments
- Providing clearer direction
- Incorporating developer experience data alongside quantitative metrics
Vercel’s 5x+ return on their DX investment demonstrates that balanced productivity measurement delivers better results than narrowly focusing on shorter cycle time calculation alone.
How DX can help reduce time waste in software development
DX integrates cycle time into the DX Core 4 framework, which addresses the limitation of viewing cycle time in isolation. The framework balances Speed, Effectiveness, Quality, and Business Impact, revealing workflow bottlenecks that single-metric approaches miss.
Research shows that the cycle time formula alone cannot account for the nuances across the production process, and evidence supports a comprehensive approach.
Across hundreds of organizations, the DX Core 4 has produced 3-12% increases in engineering efficiency, 14% more R&D time for feature development, and 15% improvement in employee engagement.
By combining metrics with developer feedback, organizations can quickly establish baselines, identify improvement areas, and implement process changes that eliminate idle time. The result is a development culture that delivers quality issues resolution and improvement throughput times without compromising.
The data shows that improving cycle time requires more than just measuring it—it demands a balanced system that addresses the complete development ecosystem. Organizations that adopt this comprehensive view gain the competitive advantages of faster delivery without the drawbacks of single-metric optimization.