Faros: So flexible it's burdensome
While most developer intelligence platforms are rigid, Faros takes the opposite approach with an open-ended analytics toolkit. But leaders tell us their flexibility comes with some important tradeoffs.
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Pain points with Faros
Themes surfaced from conversations with leaders who have evaluated or used Faros firsthand.
Complex setup process
“That’s one of the hardest things with Faros; you can technically do anything, but someone has to build it. It ends up being this data-engineering project instead of a product people can actually use.”
Getting to value with Faros requires schema work, data joins, and custom SQL. Most teams spend weeks or months before they have something they can actually use.
Doesn’t scale across the org
“We didn’t churn Faros because the data was bad. We churned because no one used it. You could spend months setting it up and still not have a single dashboard people actually looked at.”
Because it’s difficult to get insights quickly in Faros, adoption rarely extends beyond the data or platform team.
Weak qualitative measurement
“They advertise surveys, but it’s basically a Google Form. There’s no framework behind it and no connection to actual metrics.”
Faros offers a survey feature, but it functions more like a standalone form than an integrated measurement tool, limiting its ability to reveal meaningful insights.
Missing industry benchmarks
“We need to know how we actually stack up. Without benchmarks, you have no idea if you’re performing at the 50th percentile or the 90th.”
If every metric is custom, you lose the standardization needed to compare performance across teams or companies. Without benchmarks, there’s no context to show where you stand.
Too much data with no direction
“The dashboards don’t tell you where to focus. It’s up to you to make sense of it.”
Faros surfaces metrics, but offers little direction. Mature analytics platforms help teams explore trends and highlight recommended next steps.
Manual work where AI could help
“We don’t want to spend time writing SQL and building dashboards anymore. At this point, I kind of expect a platform to have an AI layer that just does that for you.”
Faros doesn’t include AI features to automate analysis or report creation, leaving teams to do the work manually.
DX named #1 in G2's Software Development Analytics Tools Grid
DX provides flexibility without the tradeoffs
Everything teams look for in Faros, delivered in a platform that’s fast to adopt, easy to use, and built for the entire engineering organization.
Get value from day one
DX comes pre-loaded with research-backed metrics and dashboards built for every level of engineering. Teams gain clarity on delivery, quality, and experience from day one, with no setup or SQL required.
Full flexibility, zero friction
Create custom metrics and reports using AI or SQL. DX gives you the freedom to explore data your way, without slowing teams down.
Context that explains the ‘why’
DX combines system metrics with self-reported insights from developers to uncover the causes behind performance changes, helping you see what’s driving results.
AI recommendations that guide your next step
DX surfaces targeted, research-backed recommendations and playbooks so teams always know where to focus and how to improve.
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