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How Uber uses AI to analyze developer feedback and uncover hotspots
Uber’s Developer Platform team has built one of the most advanced internal tooling setups for analyzing self-reported data and comments in DX—and it's changing how they identify friction, prioritize investments, and engage engineering leadership. Watch this on-demand webinar for a behind-the-scenes demo of the tooling Uber created to make sense of thousands of data points and developer comments from DX.
You’ll see how Uber:
- Automatically detect hotspots of low satisfaction across teams and platforms
- Uses AI to summarize freeform feedback and identify actionable themes
- Pushes high-signal insights to stakeholders in a way that drives action
Watch the recording
Speakers
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Abhishek Tibrewal
Senior Data Scientist at Uber
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Abi Noda
CEO, DX