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Webinar Recording

How Uber uses AI to analyze developer feedback and uncover hotspots

Uber’s Developer Platform team has built one of the most advanced internal tooling setups for analyzing self-reported data and comments in DX—and it's changing how they identify friction, prioritize investments, and engage engineering leadership. Watch this on-demand webinar for a behind-the-scenes demo of the tooling Uber created to make sense of thousands of data points and developer comments from DX.

You’ll see how Uber:

  • Automatically detect hotspots of low satisfaction across teams and platforms
  • Uses AI to summarize freeform feedback and identify actionable themes
  • Pushes high-signal insights to stakeholders in a way that drives action

Watch the recording

Speakers

  • Abhishek Tibrewal

    Abhishek Tibrewal

    Senior Data Scientist at Uber

  • Abi Noda

    Abi Noda

    CEO, DX

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