Developer productivity metrics at top tech companies

How do top tech companies measure developer productivity? We interviewed leaders from 17 companies—including Etsy, DoorDash, Spotify, and Intercom—to find out. This report examines the key metrics used by Developer Productivity and Platform teams, the methodologies behind them, and what leaders at any level can learn.

A balanced approach to measurement

No single metric captures developer productivity. The most effective teams track multiple dimensions, combining system data with developer sentiment. Google’s Developer Intelligence team, for example, uses a three-part framework measuring speed, ease, and quality. LinkedIn blends behavioral data with developer feedback to ensure metrics reflect real-world experience.

Metrics that drive real impact

Our research uncovered a clear pattern: top companies focus on metrics that lead to meaningful improvements, including:

• A qualitative “north star” metric used by multiple DevProd teams teams for deeper insights than traditional performance indicators.
• A metric that quantifies engineering friction in financial terms, making technical improvements more tangible for business stakeholders.
• Custom metrics designed for unique engineering cultures—measuring learning, experimentation, and effectiveness beyond raw output.

Choosing what works for your organization

Selecting the right metrics means working backward from what you want to achieve—not measuring for measurement’s sake. This report outlines how engineering leaders can structure metrics to align with three core areas: business impact, system performance, and engineering effectiveness.